Arabic version: زيادة الطلب على خدمات العنف الأسري مع تراجع القوى العاملة
Domestic and family violence (DFV) services in New South Wales are facing a critical workforce shortage despite a significant rise in demand. According to ABC News, the sector has experienced a 22 percent increase in new referrals over the past year, yet the workforce has shrunk by 12 percent.
Social worker Michelle Lin, who has transitioned from the NGO sector to private practice, emphasizes the emotional toll of working in this field. Many professionals feel undervalued and overburdened, leading to an exodus from the sector. Lin pointed out that the systemic barriers faced by victim-survivors often add to the stress experienced by workers, who are already navigating a challenging environment.
The peak body for DFV services, Domestic Violence NSW (DVNSW), reported that two in three new referrals cannot be assigned to a caseworker immediately. This alarming statistic underscores the urgent need for increased funding and resources in the sector. DVNSW’s senior policy and advocacy officer, Angie Gehle, noted that the lack of adequate pay and support is a significant barrier to attracting and retaining staff.
The situation is exacerbated by rising court proceedings related to domestic violence. NSW Police recorded a 9.5 percent increase in adult court matters associated with domestic violence-related assaults, highlighting the growing need for services that support victim-survivors through legal processes. Gehle stated that the current funding levels do not match the increasing demand for assistance.
In response to these challenges, DVNSW has called for a 50 percent increase in core funding from the state government to ensure that DFV services can adequately support their clients. Minister for the Prevention of Domestic Violence and Sexual Assault, Jodie Harrison, acknowledged the difficulties faced by frontline workers and stated that the government is committed to addressing the gaps in service provision. Recent budget allocations have been made to enhance workforce development in the specialist DFV sector, aiming to improve the attraction and retention of dedicated professionals.
